These Terms and Conditions govern your use of the website example.com and the purchase of products from THEBRANDSOLUTION LTD (“Company”, “we”, “our”, or “us”). By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

1. Company Information

Company Name: THEBRANDSOLUTION LTD
Company Number: 17080597

Registered Office Address:
71–75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ

Business Activity:
74100 – Specialised design activities

Website: example.com
Email: example@email.com

2. Products and Services

THEBRANDSOLUTION LTD provides custom-designed products, including personalized canvas portraits created from customer-submitted photos.

All products are custom-made according to the specifications provided by the customer during the ordering process.

3. Ordering Process

To place an order, customers must:

1. Select the desired product options, including size and number of people.

2. Provide the required photo(s) and any customization instructions.

3. Complete the checkout process and payment.

Customers will receive a digital preview of their portrait within approximately 48 hours. Minor adjustments may be requested before final approval.

Production begins only after the customer approves the preview.

4. Pricing and Payment

All prices displayed on the website are listed in the applicable currency and may be subject to change without notice.

Payments are securely processed through third-party payment providers. THEBRANDSOLUTION LTD does not store full payment card details.

Orders will not be processed until payment has been successfully completed.

5. Production and Delivery

After approval of the preview, the canvas portrait enters production.

Production and delivery typically take

• 5–10 business days for nearby regions (EU/US/UK).

Delivery times may vary due to shipping carrier delays or circumstances beyond our control.

6. Customer Responsibilities

Customers are responsible for providing clear and accurate photos and instructions.

THEBRANDSOLUTION LTD is not responsible for quality issues resulting from low-resolution or poor-quality images provided by the customer.

7. Returns and Refunds

Due to the personalized nature of our products, custom orders cannot be returned or refunded once production has started.

However, if a product arrives damaged or defective, customers must contact us within 48 hours of delivery with photos of the issue. We will review the situation and provide an appropriate resolution.

8. Intellectual Property

All designs, artwork, website content, and materials on example.com are the property of THEBRANDSOLUTION LTD and are protected by intellectual property laws.

Customers may not reproduce, distribute, or use our designs without permission.

9. Limitation of Liability

THEBRANDSOLUTION LTD shall not be liable for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our liability is limited to the amount paid for the product purchased.

10. Privacy

Customer information is handled according to our Privacy Policy, which explains how we collect, use, and protect personal data.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on this page with a revised date.

12. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

13. Contact Information

If you have questions about these Terms and Conditions, please contact us:

Email: example@email.com
Website: example.com