Privacy Policy
THEBRANDSOLUTION LTD (“Company”, “we”, “our”, or “us”) operates the website portraitvibe.online. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Company Information
Company Name: THEBRANDSOLUTION LTD
Company Number: 17080597
Registered Office Address:
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ
Business Activity:
74100 – Specialised design activities
Contact Email: support@portraitvibe.online
Website: portraitvibe.online
2. Information We Collect
When you use our website, we may collect the following information:
- Name and contact details
- Email address
- Shipping and billing address
- Payment information (processed securely through third-party payment providers)
- Photos or images submitted for custom portrait orders
- Website usage data such as IP address, browser type, and device information
3. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your purchase
- Send previews or updates related to your custom portrait
- Improve our website and services
- Prevent fraud and maintain security
4. Sharing Your Information
We do not sell your personal information.
However, we may share information with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping providers
- Website hosting providers
- Design or production partners
These parties only receive the information necessary to perform their services.
5. Payment Processing
All payments are processed through secure third-party payment providers. We do not store your full payment card information on our servers.
6. Customer Photos
Photos submitted by customers are used solely for the purpose of creating custom artwork. We do not sell or publicly use customer photos without permission.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and remember user preferences.
You can control cookie settings through your browser.
8. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of online transmission is completely secure.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Requesting access to your data
- Requesting correction of inaccurate information
- Requesting deletion of your personal data
- Objecting to certain processing activities
To exercise these rights, please contact us using the email address provided above.
10. Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy, you may contact us at:
Email: support@portraitvibe.online
Website: portraitvibe.online